One of the most important parts of our commitment to quality assurance is our strict attention to our own Quality Policy.
The Quality Policy is as much a promise to our customers as it is an expectation of ours. It serves to continuously reinforce our expected daily goals and the high standards our customers have come to expect. Our Quality Policy is proudly pinned up at workstations in our facility. We take it very seriously. We see it as a promise to our customers and ourselves.
Our Quality Policy is the compass that guides our continuous improvement efforts. QAL is a leader of quality in the manufacturing industry. We utilize a process-based quality management system to maximize efficiency, reduce lead-time and ensure regulatory compliance.
Along with a commitment to quality — our team makes up a quality management system that has created satisfied and loyal customers.
QAL is committed to the following principles:
- We will meet or exceed our contractual obligations for product quality
- We will deliver all products on or before the agreed delivery date
- We will continuously improve and maintain the effectiveness of our products, processes and systems
- We will promote the awareness of and ensure the compliance to regulatory and customer requirements throughout the organization